Tricorp Heartbeat, our 24/7 monitoring solution of all critical IT infrastructures
Tricorp has developed an in house Heartbeat system to tell us when your key system or services is about to or does fail.
The Heartbeat system runs a system and services check every 3 minutes, 24 hours a day to ensure all is ok. When a failure is detected our team are notified and we can respond.
We can even monitor the contents of your web site to ensure the text does not change ie a hacker has defaced your web site! The system is very powerful and flexible allowing us to monitor just about any system or service including phone systems.
As a client you will have access to this system via our intranet, which not only shows current status but also historical data about the system or service being monitored.
As the system is totally automatic, we often know about a problem before you're even aware of it!
For more information on our heartbeat service please feel free to contact us
Please note this service is included as standard in our support contract