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Keep your systems running at optimum levels of performance with a Tricorp Support - Maintenance contract. A variety of support services from a fully supporting labour and parts annual contract through to monthly systems health checks designed to your requirements.
Tricorp's support and maintenance services include :
- Help desk facility
- Training
- Monthly systems checks
- ½ and full day support units - for training/minor installations
- Out off hours work to reduce Disruption to your staff
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- Full annual parts and labour support contracts
- Full on-site IT support
- 24/7 Heartbeat Monitoring service
- Access to all your information Via the Tricorp Intranet
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Our Engineering team offers the following:
- Technical Design Architecture
- Network Installation, Configuration and Management
- Remote Network Management
- Complete Internal Network Security
- Network Operating Systems and Application Software
- Complete Internet Connectivity and Security
- Network and System Consultancy
- Project Management and Deployment
- Network Asset Tracking
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- Fault Tolerance Strategies
- Disaster Recovery Policies
- Centralisation and Backup of Critical Data
- Storage Requirement Analysis and Design
- Resource Sharing (e.g. printers and scanners)
- Message Collaboration and File Sharing
- Email & Fax Gateways
- Structured Cabling for Voice and Data Communications
- Network Administration Training
- Product and Desktop Training
- Relocations and Move Management
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Please contact us for details of our Fixed Price and Time Based contracts
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